Gaining a full understanding of agency business processes is essential as governments deploy more digital services to meet growing public needs. Agencies must have insights into existing processes ...

Eversource Energy’s automation journey shows that companies can reinvigorate operations and employee experiences through intelligent automation. By addressing backlogs, adopting process mining and ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

Appian Inc., a major provider of software for automating business tasks in the enterprise, has acquired Berlin-based process mining technology provider Lana Labs GmbH. Appian announced the deal on ...

Cognitive Process Automation presents key market opportunities by enhancing efficiency and compliance across industries like ...

PATH strengthens its RPA leadership with AI-driven automation and powerful alliances, even as the stock lags and earnings ...

Microsoft has acquired process-mining vendor Minit for an undisclosed amount. Microsoft announced the deal on March 31. Microsoft had been dabbling around the edges of process mining with Power ...

The organic sugar producer says AI-powered process intelligence has enabled advanced automation to streamline and scale its ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...

Microsoft is joining a hot trend in tech acquisitions: process mining. The Redmond, Wash., company this morning announced the acquisition of Minit, a 50-person company based in Amsterdam that makes ...