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Case management, no matter the type of case, provides an opportunity for a productivity-clogging backlog. You have a pipeline into which new cases are entered while current cases remain open in ...

Boards face unprecedented change. Learn how a strategic backlog helps directors steer company strategy with agility, oversight, and lasting value. Boards are facing their toughest test in ...

I'm an expert in software and work-related issues, and I have been contributing to PCMag since 2011. I launched the column Get Organized in 2012 and ran it through 2024, offering advice on how to ...