Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance through automation.

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the ever-evolving landscape of information technology ...

Business is increasingly reliant on information technology. This has led to the development of the IT service management (ITSM) solutions market aimed at delivering IT management capabilities to help ...

In many ways, the Internet of Things (IoT) and IT Service Management (ITSM) are natural allies. IoT devices provide data-backed insights that provide more efficient IT service delivery, and ITSM helps ...

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PALO ALTO, Calif.--(BUSINESS WIRE)--SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced that a 2024 Forrester Consulting study, The Total Economic ...