Many startup managers find themselves in leadership roles because of their technical skills or entrepreneurial drive, not necessarily because they’ve been formally trained in the art of management.

Across organizations of all types, manager training is broken. To start, many managers don’t get any training at all. According to a 2018 study by West Monroe, a digital consulting firm, 59% of ...

It happens every day in restaurants, stores, health care centers, banks and offices all across America: Someone has excelled on the job to such a degree that they are rewarded with a promotion that ...