Telegram Messenger is quite popular, more than you might think. It’s not yet on the same level as WhatsApp. Now, one of the best features of Telegram is the ability to use Bots to improve the service.

A bot platform called Sequel today launched a way for you to build bots with personas, including ones that mimic your own personality. The Sequel software, which had been in beta testing for months, ...

There is a lot of hype surrounding chatbots, and they are quickly becoming a standard part of any digital marketing strategy. Chatbots bots are very versatile services, and when setup correctly, can ...

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

Only after glimpsing over Android's history do we find just how frequently the operating system reinvigorated the user experience by trying out new features. Remember Androidify, an app created by ...

Investment in startups that create bots is on the rise, and it’s not just from angels or venture capitalist firms. Tech giants like Amazon, Twilio, Slack, and Cisco are looking for promising projects ...