In this rapidly expanding digital economy, the number and variety of digital devices that customers use to interact with companies continue to grow - from emails, social media and video conferencing ...

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Pega Customer Engagement Blueprint, a generative AI-powered collaboration ...

Customer engagement remains a top challenge for businesses in today's technological landscape. The explosion of AI and the commercialization of space, the rise of quantum computing and the ongoing ...

Gen AI marketing tool helps brands easily visualize customer journeys and quickly ideate and refine strategies for better engagement Generate and validate key messaging and brand voice with Pega ...

Massimo began his career in new media in 1995. Three years later, he founded the company and is recognized as one of the most important internet entrepreneurs in Italy. He was Technical Internet ...

Sezzle SEZL has witnessed an outstanding 74.2% year-over-year surge in its gross merchandise volume (GMV) in the second quarter of 2025. This is not one-off growth, but rather a consistent trend ...

WALTHAM, Mass.--(BUSINESS WIRE)--Trinity Life Sciences, the leader in strategy, insights and analytics for the life sciences industry, announces new Customer Engagement solutions leveraging both ...

C200 Mid-Atlantic Chair Mary Naylor has been driving innovation in the customer loyalty industry for over 25 years. As Founder and CEO of Capitol Concierge and VIPdesk, Mary has pioneered customer ...

A study by Accenture found that nearly one-third (33%) of customers leave a brand after just one bad experience Customer service executives can use LLMs as assistants to improve customer communication ...

“Customer engagement” is the latest concept to take the marketing world by storm – so use these five tips to maximize your engagement strategy. “Customer engagement” is a hot topic. According to ...

Customer engagement in banking refers to the interactions and relationships between a financial brand and its customers that cultivate a sense of loyalty, involvement, and investment in the bank's ...

Here’s a staggering statistic for all the procrastinators out there — 50% of US consumers began their holiday shopping in October this year (Statista). For some, that seems perfectly normal. And for ...