Imagine an instruction manual with thousands of pages of complex detail and unfamiliar terminology. Now think about our country’s tax code with its ever-changing regulations and various state tax laws ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Ooma, Inc., a smart communications platform for businesses and consumers, today announced the integration of its Ooma Office ...

Intuit, the makers of TurboTax, recently introduced several changes to beef up the security of customer accounts following a spike in tax refund fraud at the state and federal level. Unfortunately, ...

The service failures occurred Monday, Tuesday and Friday, although some businesses had trouble accessing the applications for much of the week. "The outage has lasted the better part of this week, ...

Intuit, the maker of the popular TurboTax software program, has finally gotten the message that when you’ve outraged a large portion of your customer base, responding with half-measures doesn’t work.

We’re doing some research into what it’s like to work at customer service contracting firms such as Working Solutions, Concentrix, Arise, KellyConnect, Sykes, LiveOps, NexRep, Sitel or Direct ...

The maker of the popular Quicken, QuickBooks, and TurboTax software, Intuit began using ethnographic research way back when most software engineers thought of anthropology as a class they had to take ...

DALLAS, Jun. 20, 2018 /PRNewswire-PRWeb/ -- Givex, the global cloud-based operations management solution, announced today that after ten years of providing a white label gift card solution to Intuit ...

Intuit’s TurboTax software program long has been the king of do-it-yourself tax preparation, with nearly 30-million customers and a market share of 60-65%. But you probably won’t lose money betting ...