Good customer service training equals happy clients and repeat business. It could be magic. For any business, the case for customer service training is obvious: good customer relations help generate ...

Cumbria Tourism is encouraging visitor economy businesses to strengthen customer service standards by taking up its Welcome to Excellence ...

A key principle of exceptional customer service is this: Always strive to give the customer what they asked for, plus a little more. As a customer service consultant and trainer, I find this to be one ...

Starting a customer service training business will allow you to teach valuable skills, and help companies and employees reach their potential. Customer service is the backbone of every business, but ...