Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...

2019 年 5 月 6 日起，由世纪互联运营的微软 Dynamics 365（“Dynamic365”）智能商业应用平台在中国市场正式商用。Dynamics 365 是业界首款打破传统将 CRM（客户关系管理）和 ERP（企业资源计划）功能融为一体的 SaaS（软件即服务）级商业应用，与微软 Azure 公有云平台 ...

Canada, 1st Jul 2024 - Dynamics Square Canada, a leading provider of Microsoft Dynamics solutions, is thrilled to announce the expansion of Dynamics 365 to cater specifically to the needs of small ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...