Microsoft has earlier released a roadmap for the Microsoft Dynamics CRM suite. As part of a major Service Update this month, both the on-premise and SaaS versions of Dynamics CRM will get social ...

MCLEAN, Va., Nov. 15, 2019 /PRNewswire/ -- RoboMQ, an integration-platform-as-a-service (iPaaS) provider, recognized by Gartner, Forrester, and MarketsandMarkets announced today the general ...

If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.