As detailed in the EEOC’s federal complaint, The Results Companies, LLC, hired a blind employee as a telephonic customer service representative for its call center—a role the employee had served in ...

The ADA's interactive process requirement is a critical protection that ensures employers make decisions based on dialogue and facts, not assumptions. We are confident that the First Circuit will ...

As many employers continue to develop their post-COVID return-to-office policies, questions remain about when remote work may be required as a reasonable accommodation under federal disability law. On ...