(2026年1月14日，北京)爱立信消费者实验室 (Ericsson ConsumerLab)的最新研究为运营商 (CSP)提供了有关智能手机用户对差异化连接的全新洞察，包括用户对相关服务的接受意愿以及此类服务对客户忠诚度的影响。

Ericsson polled more than 6,500 early adopters in 13 cities about possible AI scenarios in the 2030s Early adopters believe that four out of five consumers in the 2030s will use AI to make major ...

Twenty percent of 5G smartphone users willing to pay premium to CSPs for differentiated quality of service over 5G 5G consumers three times more likely to switch provider because of poor connectivity ...

Ericsson ConsumerLab's 5G: The Next Wave report is the largest consumer 5G research to date. Compared to 4G users - 5G users spend an average of one hour per-week more on metaverse-related services, ...

Most smartphone users already have high expectations for 5G and don’t need any convincing of its value, a new report from Ericsson concluded today. Never mind that network operators are still ...

Many analysts have regarded fixed wireless access (FWA) as one of the key use cases for 5G networks, with a commensurate surge in uptake. This is reflected in the latest Ericsson ConsumerLab report, ...

STOCKHOLM (Reuters) - About 70% of users are dissatisfied with the apps and services bundled with their 5G plans, according to a study carried out by Ericsson ConsumerLab in 26 markets around the ...