Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

Incident management is one of the more interesting topics to discuss in modern software. For one, it’s driven dramatic and positive culture changes throughout the industry. Avoiding burnout, ...

Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...

Organizations, regardless of their size, encounter incidents that lead to prolonged downtime, significant revenue losses, and unhappy customers. These incidents can ...