“I’ve been stuck in snowstorms before, but being in a hotel is a different story,” said an employee at the hotel ...

Travel nurse Antoinette Smith, her husband and 6-year-old grandson found themselves stranded at San Francisco International Airport on Christmas Eve, staring down the likelihood of sleeping on the ...

On a September weekend in 2025, travelers stepping into three Manhattan hotels—the Herald, Hotel 27, and Hotel 46—found themselves stranded outside locked doors. Their prepaid bookings had vanished, ...