THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Energy regulator Ofgem has said smart meter customers facing delays or failed installations could receive £40 compensation ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

Under new rules customers will receive £40 if they wait more than six weeks for an installation if an appointment fails due to a supplier fault, or if a reported smart meter problem is not met with a ...

On the face of it, smart meters are dull. While houseguests might marvel at a heat pump or solar panels, these little boxes are hidden away in a cupboard and largely ignored. But these devices, which ...

Ofgem has confirmed that smart meter customers facing delays or failed installations will receive £40 compensation. The energy regulator said the tougher rules for suppliers will come into force from ...

National Grid plans to start installing more than 83,000 new smart meters across Niagara County later this month. So far, the ...

Energy regulator Ofgem has made an announcement ...

From February, waiting for more than six weeks for a smart energy meter to be fitted could put customers in line for a payout ...