Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

The OpenAI Assistants API is a potent tool that provides developers with the means to create AI assistants within their applications. These AI assistants are designed to respond to user queries ...

Training an AI bot for crypto trading opens up 24/7 market access and speed. Learn how to build or deploy bots, the risks involved, and how they can fit into your strategy. You can train AI bots to ...

Cointelegraph covers fintech, blockchain and Bitcoin bringing you the latest crypto news and analyses on the future of money. Cointelegraph is committed to providing independent, high-quality ...

The chatbot marketplace is growing fast. As Satya Nadella, the CEO of Microsoft, said at Microsoft’s World Partner Conference earlier this month, “Pretty much everyone today who’s building ...

It’s been seven months since we launched Kik’s Bot Shop, and we’ve seen more than 20,000 bots created in that time. We’ve also approved more than 150 bots to be featured in the Bot Shop, following ...

Last week, one entrepreneur told me something funny. He said, “I built a grid trading bot, but the bot is doing its own comedy show.” I laughed, but he was serious. His bot was buying at the wrong ...