While the Internet has become a global village, people who lack the right technology are often left out of the conversation. Smartphone adoption is ubiquitous in some parts of the world and rapidly ...
Your small business may have the best products, lowest prices and smartest people, but it all goes for naught if potential customers don't believe your company has the market heft to put it all ...
LloydsTSB is finding that when it comes to banking, customers like talking to robots rather than humans, with the bank today announcing it has handled over 70 million calls with interactive voice ...
IVR Technology Group will use Fundtech's Total Transact credit card gateway technology to add payment services to its Pay-by-Phone virtual terminal. IVR Pay-by-Phone gateway combines ACH capability ...
Through a partnership announced today, Jacada, a provider of customer service technology,is making its Visual IVR technology available to IVR Technology Group customers. Jacada-designed Visual IVR ...
PlumVoice has landed a big client for its interactive voice-response technology in Seattle’s The Boeing Co. But don’t expect the aeronautics giant to use PlumVoice’s products to put customer calls ...
Intelligent voice response services and solutions provider IVR Technology Group is now offering a second generation of MDCall. This feature-rich, cost-effective alternative to love-operator afterhours ...
ATLANTA, July 27, 2017 (GLOBE NEWSWIRE) -- Jacada Ltd. (OTCQB:JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and their ...
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