Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

Quantifying the impact of building inclusive language with a focus on intentional accessibility. As the saying goes: sticks and stones can break our bones, but words will never hurt me. I am sure many ...

Words that used to be very commonplace are now recognized as exclusionary and have been replaced with more inclusive language. Here’s why using that’s essential to understand for your business.

Good health is more than just physical—it also includes the simple components of day-to-day life that influence our health. Physical health, mental health, where and how we live, and how we perceive ...

Forbes contributors publish independent expert analyses and insights. Kwame is world-renowned negotiation expert, CEO, lawyer, and professor In this quick article, you’ll learn how to use inclusive ...

There is no doubt that language has the power to shape culture. And this is particularly true of the language used in the workplace. Without the implementation of inclusive language, employers run the ...

Even people who champion diversity and are knowledgeable about the topic can be nervous about choosing the correct words to describe various aspects of personal identity. This is especially true when ...

Police strive to provide timely, accurate information during emergencies, including suspect descriptions that can help people avoid harm and aid in investigations. Now, in an effort to use more ...

Staff and students in the Department of Media and Communications are strongly encouraged to follow these guidelines in order to foster an inclusive environment for all gender identities. However, they ...

In France, some politicians are seeking to ban the use of gender-inclusive language in official communications. Inclusive neologisms such as iel – a combination of the male and female pronouns il and ...