BMC last week announced it had acquired IT process automation vendor RealOps, and the timing couldn’t be more perfect. Recently I detailed the pressing need for run-book, IT process and operations ...

Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

In 2026, enterprises will be expected to automate processes that involve judgment, negotiation, compliance interpretation, ...

Automation can be a powerful tool, but it’s essential to proceed with care. Without the proper research and groundwork, existing inefficiencies may be replicated or even amplified, and a “set it and ...

Recently, EMA has been seeing several new products described as “IT process automation” solutions. These products cover quite a broad territory with both small and large vendors claiming that their ...

Business process automation software firm Automation Anywhere Inc. used its annual user conference today to unveil a new AI + Automation Enterprise System that infuses the latest advances in ...

Process automation plays vital role in making the mining industry more sustainable. It enhances operational efficiency whilst reducing environmental impact. By leveraging advanced automation systems, ...

Robotic process automation (RPA) offers the promise of supporting complex and bespoke business processes, while not necessarily sacrificing the advantages of using a 'vanilla' version of a software ...

During the pandemic, there was a significant uptick in the number of low-code, no-code, and process automation platforms and other business platforms that have these capabilities as features. A recent ...