LogMeIn, the makers of a variety of remote access solutions for business and personal use, is today launching a new service that will allow any company to provide video-assisted customer support, ...

Smartphones have become sophisticated computers that fit in the pocket, and along with that capability comes the inevitable problems that some owners cannot fix. One method to deal with those problems ...

The phone rings, and your angry CEO is calling from the airport. He's upset because his e-mail doesn't work and he needs to get some messages out for an important deal. You quickly check his user and ...

The phone rings, and your angry CEO is calling from the airport. He's upset because his e-mail doesn't work and he needs to get some messages out for an important deal. You quickly check his user and ...

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LogMeIn, the longtime maker of remote access tools, has acquired Bold Software, a provider of web chat and customer communications software. The company says it will use the technology to offer ...

Barcelona Spain and Woburn, MA (GLOBE NEWSWIRE) - MOBILE WORLD CONGRESS -- Mobile operators, device manufacturers, and IT helpdesks can now remotely diagnose and troubleshoot Android smartphones and ...

LogMeIn has rolled out new versions of its LogMeIn Rescue and BoldChat offerings to help customer care agents boost customer satisfaction through engagement, service, and support across multiple ...

Support for Intel (News - Alert) Remote PC Assist Technology (RPAT) is now available as a standard feature in the LogMeIn Pro2 remote access solution. In addition, an RPAT add-on for LogMeIn (News - ...

BOSTON--(BUSINESS WIRE)--GoTo, the company making IT management, support, and business communications easy with flagship products GoTo Resolve, GoTo Connect, and LogMeIn Rescue, today announced ...

LogMeIn offers a suite of remote desktop software that lets you remotely connect to and control a computer to access files, diagnose and repair problems, or perform other actions. While the company ...