Opinions expressed by Entrepreneur contributors are their own. There are two obvious ways to approach onboarding: by using a formal process or an informal process. However, each of these strategies ...

Opinions expressed by Entrepreneur contributors are their own. Most companies know that onboarding is an important part of the hiring process, but many still underestimate just how vital it is that ...

After more than a decade in the food service industry, my sister-in-law Jessica knows a thing or two about onboarding from both sides of the table. “Onboarding typically means bringing a new employee ...

As COO of Fundamentally Games, this is the second time I've been responsible for building a team from the ground up. I'm always learning and looking to improve how we support our team, often driven ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Leena Iyar First ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. "You never get a second chance to make a first impression." It's unclear who first coined ...

When done well, onboarding new clients can mark the beginning of a long-term, successful relationship. Done poorly, however, you’ll likely see clients jumping ship and finding yourself where you might ...

Helping employees understand and acclimate to your company’s culture is a critical part of any new hire onboarding process. But when it comes to onboarding new managers, there are additional ...

A successful SaaS onboarding experience does two things: A poor experience, on the other hand, is like a bad first date. You might have a great product, but if the initial encounter is unpleasant, you ...

In the healthcare industry, first impressions are vital. A person’s initial encounter with your facility can make or break her decision to become your patient. Healthcare is incredibly personal and ...

If you’re one of the companies still hiring in the midst of the pandemic, you’re likely going about it in a new way. From where you’re looking for talent to the interview and onboarding process, ...

Companies can never get stagnant on improving their customer experience. Yet too often, good customer service may focus solely on having more positive face-to-face interactions instead of addressing ...