Winning in AI-driven search requires redesigning the enterprise operating model around eligibility, governance, and structural clarity.

Most companies are not short on data. They are short on decision-grade insight. Dashboards often describe what happened, but fail to advise on what should happen next. High-performing growth ...

For those who said governments could not move fast, our recent experience revealed otherwise. But it’s more than working from home — the public sector must be able to legislate, educate and deliver ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

As we move deeper into AI transformation, there is a growing tendency to focus on the obvious productivity gains. Generative ...

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

St, Louis-based Ascension reported an operating loss of $52.6 million (-0.9% margin) for the three months ending Dec. 31, 2025, a more than $91 million improvement on the $143 million operating loss ( ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

Cloud operating models vary by industry, organization size, structure and technology adoption profiles. However, successful models will almost always contain a cloud enterprise architecture or EA ...

The Covid-19 pandemic has caused asset managers to fundamentally reevaluate how they work and interact with clients and service providers, according to BNP Paribas Securities Services. Jeffrey Zoller, ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. Image: Adobe Stock IT operating models are in ...