Both IT and Business Process Services (BPS) outsourcing are migrating to a new operating model, which we at Everest Group call BizOps. This model is a radical reconceptualization of how services are ...

Dax Grant is the CEO of Global Transform and an authority on C-suite leadership. Global 100 CIO, 100 Women to Watch, CREA Global Award List. In today's interconnected world, businesses are traversing ...