New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and quickly deliver smart, personalized assistance PHOENIX, May 6, 2025 /PRNewswire/ -- Innovate ...

IT buyers like the operational flexibility that the public cloud provides. Capital expenditures go away. OpEx becomes predictable. Resources are available on-demand, with near-endless scalability.

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...

SAN FRANCISCO, Sept. 17, 2019 /PRNewswire/ -- ORACLE OPENWORLD -- To help brands ensure that each and every customer interaction is data driven, Oracle today announced a series of new data-first ...

Utilities are adopting Oracle Utilities Cloud applications to improve customer service, billing, asset management, meter management and other essential services. Today, more than 210 utilities are ...