For years, business leaders have treated learning as a support function. It has often been placed inside HR, separated from strategy and measured through participation rather than performance.

Strique has launched an autonomous performance marketing execution platform for D2C brands, addressing the gap between ...

Training courses have been corporate learning’s go-to for decades. But in my opinion, eight times out of 10, the learner shouldn’t even be at that course. Why? Because it won’t improve performance. In ...

Taking the agents’ point of view, working at a contact center for a Business Process Outsourcer (BPO) is hard. Although calls are monitored, not all are. Only a small percentage is actually recorded ...