An 18-month program combining leadership training and quality assurance education is being credited with reducing turnover and improving resident safety and quality of life.
When paired with Quality Assurance and Performance Improvement (QAPI) and leadership training focused on communication, deeply involved coaches were able to support staff to move the needle on quality ...
Anyone with an interest in quality nursing home care should agree on one thing: The moment for Quality Assurance/Performance Improvement (QAPI) is now! A couple of years ago, a nursing home ...