If your business is like most, you probably use email for internal and external communications in sales, marketing, and even customer service. So if you want higher profitability and customer ...

In this digital age, it's not uncommon to receive random emails. If you've subscribed to a service or a social media account, you'll get updates from them every so often. Transferred some money on an ...

A college student has shared the funny yet frustrating moment a dreaded reply-all email chain spiraled out of control. What started as an accidental mass email soon turned into a chain of repetitive ...

Microsoft rolled out this week a new feature to Office 365 customers to help their IT staff detect and stop "Reply-All email storms." The term refers to situations when employees use the Reply-All ...

Although many companies use no-reply emails in their digital marketing campaigns, this practice eliminates opportunities to engage with customers and can even alienate them. In the past, no-reply ...

If you've ever told yourself you'd reply to an email later and then forgot, there's a simple fix built right into your phone. Android and iPhone users both have ways to set reminders that bring ...

Alphabet Inc.'s Google has rolled out a new feature designed to accelerate email replies in Gmail for Android users, enhancing productivity and communication efficiency. What Happened: Google has ...

Inc.com columnist Alison Green answers questions about workplace and management issues—everything from how to deal with a micromanaging boss to how to talk to someone on your team about body odor. A ...

A lot of advice has been given about sending emails, but few tips have been given for how to appropriately respond to emails. So many times, individuals reply to someone via email and don’t realize ...