In theory, the idea of a secret menu is that it's word-of-mouth only. The problem is that a secret menu is only good for business if everybody knows the secret. Despite that paradox, every chain ...

Ever wonder what really goes on behind those gleaming counters and perfectly plated dishes? The restaurant industry operates ...

Iconic Chicago and suburban restaurant chain Portillo's just released its "secret" menu with two new items, but there's a catch -- and finding the mysterious menu is more hidden than customers may ...