Retailers lose $76.5 billion annually to return fraud as nearly 10% of U.S. retail returns involve fraudulent activity, with ...

As retailers tried to win shoppers and boost sales in recent years, they made their online return policies more lenient than ever. But those changes have come at a cost. As more consumers shop online ...

Retail return fraud is on the rise, and companies are watching closely as many consumers have until the end of January to send back unwanted holiday gifts. Retailers expect 16.5%, or $24.5 billion ...

COLUMBUS, Ohio--(BUSINESS WIRE)--Loop, the leading return management platform for ecommerce brands, released the findings of its most recent consumer survey on return policy abuse and fraud. The data ...

While you may notice that some stores are letting you keep your returns under so-called "keep it" policies that help them defray costs, others are beginning to crack down on those very same return ...

About 72% of retailers now charge a processing fee, according to the National Retail Federation, while others are shortening ...

Nearly half of shoppers in a recent survey admitted to some sort of "return fraud," and one estimate says nearly 1 in every 10 retail items returned for a refund is fraudulent. Josh Sidorowicz is In ...

A press release came across my computer screen this morning, bearing the headline “Return Fraud to Cost Retailers $3.7 Billion.” That’s a big number, so I began reading. The release said, “According ...

The busy return season following the winter holidays is here, and retailers are on high alert for the array of return scams that are likely to impede their profits. Return fraud is a major concern for ...