Target is testing a new self-checkout policy as retailers are finding the cashier-less technology can put off customers. At a handful of stores, Target has restricted self-checkout to customers buying ...
Was the convenience of self-checkout worth the cost? For Target, the answer appears to be a resounding “no.” After massive theft losses, the retailer is making a dramatic U-turn on self-checkouts, ...
Steve Decker, senior manager of user experience accessibility at Target who is blind, uses Target’s accessible self-checkout, using features such as audio prompts and tactile controls. From the ...
Target’s self-checkout limits, along with other improvements to the retailer’s checkout experience, have “been a great success,” the company wrote in its blog post. Target changed its approach to ...
Target is introducing accessible self-checkout in what it calls a “first of its kind in U.S. retail,” the company announced Friday. The technology will integrate with Target’s existing self-checkout ...
Target Corp. is pushing back on media reports this week that it has changed its policies around self-checkout technology in response to shoplifting or customer dissatisfaction. A number of news ...
Target is rolling out new self-checkout features, geared toward customers who are blind or have low vision. Target announced on Sept. 26 that it has added new, accessible technology to self-checkout ...
Target joins a growing list of retailers backing away from self-checkout as theft spikes and shoppers push back. Target just made a move that’s turning heads—and not in a good way. As of early May ...