CA announced Monday at CA World that it has integrated three of its main products to create a suite of service quality management tools that includes its new application performance management ...

Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. David Kindness is a Certified Public ...

The Bureau of Indian Standards (BIS) has granted Service Quality Management Systems (SQMS) Certification Licence to the Mangaluru Customs Commissionerate. M. Subramanyam, Mangaluru Customs ...