Service quality is becoming more critical as organizations work to differentiate themselves from the competition. That extends to field service, whether that involves sending a technician to install ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 — Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, announced ...

SANTA CLARA, Calif. — March 22, 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major platform expansion with the Now ...

ServiceNow Field Service Management (FSM) addresses the challenges companies face when managing field service processes manually or through disparate software solutions. These issues, such as siloed ...

Your customers rely on field service experts to make things happen and fix issues the first time. Your business relies on them to deliver the kind of service that builds strong relationships and ...

Employee Center Pro Kiosk brings intelligent self-service to deskless workers, providing easy access to company resources and helping employees seamlessly navigate hire-to-retire processes LAS VEGAS-- ...

AI-powered CRM orchestrates work across departments for fast, seamless experiences across the entire customer lifecycle to drive productivity and fuel growth New AI agents for CRM make true ...

Master Mechanic is an A.I. system for the HVAC industry designed to help service technicians diagnose and solve most problems in the field by having the technician describe the problem in normal ...