Christensen, Clayton M. "Building Process-based Capabilities: A Principal Focus of Operations Management, Module Outline and Teaching Note." Harvard Business School Teaching Note 694-083, July 1994.

Simons, Robert L., and Antonio Davila. "Becton Dickinson: Designing the New Strategic, Operational, and Financial Planning Process TN." Harvard Business School Teaching Note 198-034, November 1997.

Businesses can get a decent idea of how they are doing in operations by examining internal company data through reports and graphs. However, sometimes those close to the company don't review this data ...

According to the Process Excellence Network, 2025 will see a laser focus on operational excellence as a pillar of survival and competitiveness. Optimized process flows -- the right people, following ...

The goal of the Operational Review Committee (ORC) is to provide a framework for conversations between auxiliary and support units and the university community that focus on consistently improving ...

There is much discussion about continuous improvement, kaizen and operational excellence pursuits in operations management. Many times, the topic of process improvement neglects the more important ...

Field Manual (FM) 5-0, The Operations Process, is the Army's keystone doctrine on the exercise of command and control in full spectrum operations. No longer devoted exclusively to planning and orders ...

Both operational guidance and operational planning help businesses achieve operational success. Operational guidance establishes codes of conduct and ethics for the organization. Operational planning, ...

Many workplace safety conversations focus on occupational safety—reducing slips, trips, falls, and other personal injuries. But in high-hazard operations, that’s only half the story. Process safety is ...