Cybercriminals are using fake search engine listings to hijack the results for people looking for tech support from brands like Apple, Bank of America, Facebook, HP, Microsoft, Netflix, and PayPal.

Phyllis Weisberg, 90, never thought she’d fall for a scam. Though widowed and living alone, she maintained robust social connections and confidently used her mobile phone and laptop computer to ...

It's reasonable to assume that if you reach out to tech support from a legitimate help website, you'll be speaking with a real customer service representative. However, scammers are hijacking pages ...

Almost anyone who has used the internet has probably experienced that alarming moment when a window pops up claiming your device has a virus, encouraging you to click for tech support or download ...

Ever received an unexpected alert by text or email claiming there is a problem with your computer that the sender needs your help to fix? That could very well have been a tech support scam. The ...

The biggest stories of the day delivered to your inbox.

Teresa Rogg stood by the kitchen counter in her Quincy home last summer with a phone pressed to her ear, wrapping stacks of $100 bills in tin foil. She then sealed the money in a box, walked out to ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

Bottom line: A recent warning from Malwarebytes explains that users searching for tech support phone numbers can encounter fake contact information, even when visiting the official websites of major ...