Companies sued by the Federal Trade Commission (FTC) and Microsoft for allegedly defrauding consumers with worthless Windows technical support have spun tales involving flakey Internet connections, it ...

Cybercriminals are using fake search engine listings to hijack the results for people looking for tech support from brands like Apple, Bank of America, Facebook, HP, Microsoft, Netflix, and PayPal.

Tech support scams have risen significantly in recent years. According to the Internet Crime Complaint Center, consumers and businesses lost almost a billion dollars ($924,512,658) to tech support ...

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...

Fake tech support scams have emerged after the CrowdStrike outage disrupted systems worldwide. The outage was caused by a defective software update from CrowdStrike, not a cyberattack. CrowdStrike ...