Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A private branch exchange (PBX) is a telephone system that ...

An open source model for IP telephony might yield results at some time in the distant future, but it will have no such effect in the short term, for a number of reasons. In theory, an open source IP ...

Brown Brothers Harriman & Co. last week said it has completed a three-year project to install IP telephony systems at several of its U.S. offices. But the New York-based banking and investment ...

IT is not very generally known that the engineers of the British Post Office have begun to change the telephone system of London into a fully automatic one. The task is enormous and it will be fifteen ...

Today, we’ll continue with our list of the top 10 requirements for managing an IP telephony system. We published the first five requirements earlier this week; now we’ll cover six through 10. Today, ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

Many enterprises using Microsoft teams for collaboration are now turning their attention to telephony needs and asking: What can Microsoft do for me? But like any IT project, migrating your telephony ...

Switchboard systems have certainly evolved since the early days of the telephone in the late 1800s. They now include numerous features and functions which can significantly improve customer service ...

To review Part 1 in more detail, including lessons we learned in helping our Gulf Coast client plan for a migration from a traditional IP PBX to a cloud-based telephony system, click here. From our ...

No matter what your small business does, voice communication is a critical element of success. Your employees need a secure way to communicate with customers, contact ...