Transactive memory systems (TMS) are collective cognitive structures through which teams encode, store and retrieve knowledge by distributing expertise across members. Rather than each individual ...

London, Manuel, Jeffrey T. Polzer, and Heather Omoregie. "Group Learning: A Multi-Level Model Integrating Interpersonal Congruence, Transactive Memory and Feedback Processes." Human Resource ...

Forbes contributors publish independent expert analyses and insights. Anjana Susarla is a professor of Responsible AI at the Eli Broad College of Business at Michigan State University. This voice ...