Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

It might seem like a blessing from the work gods when Zoom goes down in the middle of a meeting. Finally, your prayers have been heard and you have an excuse to cut out for an early lunch. But come on ...

For most of the morning, Zoom experienced widespread outages in the U.S., complicating the start of the school year as teachers and students switch to remote learning during the coronavirus pandemic.

Use of the popular videoconferencing service Zoom has skyrocketed as schools and workplaces remain closed during the COVID-19 pandemic. However, the increased traffic has also put a spotlight on ...

As part of Zoom 5.0, Zoom has added a new feature called “Report a User,” to stop Zoom bombers in their tracks and prevent them from using the service ever again. It’s fair to say Zoom should have ...

Zoom, the popular video communications service, was down for tens of thousands of users Wednesday, according to website tracker Downdetector. At around 3:00 p.m. EST Wednesday, roughly 68,000 users ...