At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Sarasota County has launched a new $5 million computer-aided dispatch (CAD) system to improve emergency response times. The new system replaces a 20-year-old platform and provides real-time ...

The Computer-Aided Dispatch system, known as CAD, has failed several times in past years. WJZ-TV's Stephanie Douglas reports.

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...

Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

LIVINGSTON COUNTY, MI – Livingston County will receive a $495,000 federal grant to purchase a new computer-aided dispatch system for its emergency services, the U.S. Department of Agriculture ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental health crisis last summer.The failure left first responders unable to secure an ...