The new Windows add-on for Quick Assist allows IT teams to securely support remote and hybrid employees via Endpoint Manager without a VPN. As companies went remote at the start of the COVID-19 ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Just last week, Microsoft announced that the Skype app would no longer be available and would be replaced with Microsoft Teams by May. Yesterday, Microsoft made a similar announcement; however, this ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

The Windows Remote Desktop app has been retired. Its replacement, the shiny new Windows App, is getting new features in the web version, including Remote App Launcher and printing support. Back in ...

Discover the 5 best remote support tools for field technicians in 2026, featuring advanced troubleshooting, AR collaboration, ...