Perhaps to no one's surprise, wireless network issues are on the rise, according to a new study. J.D. Power and Associates-- you know, the market research firm best known for giving automakers shiny ...

U.S. wireless carriers are averaging nine or fewer problems per 100 uses, according to a new J.D. Power study Network quality ...

Tens of thousands of people — more than 180,000 at one point — across the United States reported issues using Verizon ...

Countless Verizon users reported a widespread outage in their area on January 14, 2026. Get all the updates on the outage, ...

TROY, Mich.--(BUSINESS WIRE)--With the increase of 5G phones and network technology, wireless customers are experiencing fewer problems according to the J.D. Power 2024 U.S. Wireless Network Quality ...

TROY, Mich.--(BUSINESS WIRE)--While younger wireless customers typically have higher phone usage than older customers, they also experience more network problems, according to the J.D. Power 2024 U.S.