Brynne Conroy writes about small business, women’s money and disability finance issues. Her debut book was an Amazon #1 New Release across multiple categories. In 2022, she won an industry award for ...

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

Database software giant Oracle Corp. said today it’s pushing even further into the healthcare industry, adding new workforce management capabilities to its Oracle Fusion Cloud Human Capital Management ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Simplifies people operations across complex industries like manufacturing, retail, healthcare, energy, education, and public sectors, helping companies from mid-sized organizations to the world's ...

Rachael Brassey is the global lead for people and change at PA Consulting. In recent years, many companies have turned to artificial intelligence-driven workforce management tools to streamline and ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A contact center is every customer’s first call for answers ...

Before the pandemic, workforce and human capital management software and services were mainly used to track employee attendance and work. But with a more hybrid and gig-centric workforce, those tools ...

New Features Unveiled at NRF: Retail’s Big Show Support Deskless Workers with Instant Knowledge Access and Real-Time Video Streaming MONTREAL--(BUSINESS WIRE)--WorkJam, the leading digital frontline ...

It’s an uphill battle – figuring out what field resources you have available, what projects to put them on and how they will get there on time. Many construction contractors have an inefficient ...

Andrew Bartels tracks contingent-workforce management tools and services for Giga Information Group Inc. in Cambridge, Mass. Computerworld editor at large Gary H. Anthes asked Bartels to comment on ...