Hospital leaders have little choice but to pursue strategies for long-term workforce resilience in a shifting labor landscape. Workforce pressures continue to be one of the most persistent challenges ...

Valuing employees goes a long way in delivering a superior customer experience. Casey's did a systemwide rollout of AVA (Automated Voice Assistant), a conversational AI voice ordering system powered ...

Adopting a technology-first mindset is only step one in the overall direction, writes Raju Karki of Karki Consulting Group. Workforce optimization in the modern workplace is complex, to say the least.

DALLAS--(BUSINESS WIRE)--Prolucent Health®, a leading provider of enterprise-wide healthcare workforce optimization software and services, today announced it has raised $11.5 million in new funding.

CNOs have alot to focus on in the nursing workforce this year. A new year in healthcare means more challenges, and for nursing, the biggest ones are workforce-related. In 2026, there are several ...

The Fast Company Impact Council is an invitation-only membership community of top leaders and experts who pay dues for access to peer learning, thought leadership, and more. BY Siobhan Savage AI is ...

Feb. 10—WILKES-BARRE — The Pennsylvania Department of General Services (DGS) this week introduced a space optimization initiative to reduce the Commonwealth's leased space and enhance ...

Any business leader knows last-minute changes can wreak operational havoc. Today’s businesses face a never-ending barrage of complex problems while simultaneously dealing with ever-mounting customer ...

ATLANTA--(BUSINESS WIRE)--Venn Workforce Optimization – a provider of locum tenens optimization, program and supplier management, and workforce solutions technology – today announced the appointment ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...