CEO of Nintex, helping organizations manage, automate, and optimize business processes and workflows with easy-to-use and powerful software. While every department and functional unit is focused on ...

The secret to instituting strong process is to stop worrying about process and start thinking about why you want strong processes. Preach the goal, not the technique, and start to create a process ...

Several correspondents wrote to add a critical bit of advice to At wits end, who was having some trouble instituting strong processes in his IT organization. The missing advice, which I strongly ...