An overarching view of adaptive behavior is that humans and animals seek to maximize reward and minimize punishment in their choices. Solutions to such value-based decision problems fall along a crude ...

We’ve seen many value stream maps (VSM) over the past 20 years, as it has become a common tool. In some companies it’s a first requirement before a lean effort begins. In other companies, value stream ...

Making decisions about social issues, including scientific ones such as climate change and bioengineering, requires values as well as facts. One good way to make such values explicit is to diagram ...

This is about my journey, from a newly-minted yet confused CEO caught like a rabbit staring helpless into the oncoming headlights of change – to being voted one of the most influential people in IT ...