Eric Katz writes about federal agency operations and management. His deep coverage of Veterans Affairs, Homeland Security, the Environmental Protection Agency and U.S. Postal Service has earned him ...

A certain young boy didn't know the word "philanthropy" during a recent interview with the Connection, but he knew the importance of caring, generosity and accomplishing things through his actions.

A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

Rohil Bhinge of Fairfax, sixth grader at Nysmith School in Herndon is the youngest recipient in Virginia of the 2015 Carson Scholar award of $1,000. Dr. Ben Carson is an American author and retired ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...