The CDK cyberattack shutdown has potentially far-reaching implications for auto retail franchises, according to a new report from Seaport Research Partners. “While it’s unclear what the ultimate impact is, the impact is potentially far-reaching as CDK is reportedly contracted by [15,000] dealers nationwide … with some dealers nearly wholly reliant upon it for critical functionality such as CRM, sales processing, inventory management, etc.,” the report said. With some dealers unable to do busines

Brian MacDonald, President and Chief Executive Officer at CDK Global, talks about recent changes in the automotive retail experience, including digital car buying, the EV transition and how CDK is assisting Dealers and OEMs in staying successful. | Automotive News | Facebook