What is First Call Resolution (FCR)? | Definition from TechTarget.com
2:57
What is First Call Resolution (FCR)? | Definition from TechTarget.com
2024年7月24日
techtarget.com
First call resolution or FCR by definition refers to resolving a customer’s issue in a single interaction, without your customer having to follow up or contact you again. It is one of the most common metrics for measuring the performance of your support team. Learn more about FCR and its best practices here: https://bit.ly/31rbSlB | Freshdesk
0:08
First call resolution or FCR by definition refers to resolving a cus…
已浏览 109 次2020年8月25日
FacebookFreshdesk
What is First Call Resolution? Complete Guide to FCR
What is First Call Resolution? Complete Guide to FCR
2024年9月19日
getvoip.com
What Is First Call Resolution? Everything Customer Support Pros Should Know
What Is First Call Resolution? Everything Customer Support Pro…
2023年4月18日
hubspot.com
First Call Resolution (FCR): para que serve e qual a importância?
First Call Resolution (FCR): para que serve e qual a importância?
2024年5月13日
hubspot.com
First Call Resolution (FCR): A Comprehensive Guide
First Call Resolution (FCR): A Comprehensive Guide
已浏览 2 次7 个月之前
sqmgroup.com
8 first call resolution best practices: Benefits, challenges, and more
8 first call resolution best practices: Benefits, challenges, and more
2020年12月3日
ringcentral.com
First Call Resolution pode ser uma métrica simples, mas de grande i…
6 天之前
terra.com.br
First Level Resolution vs. First Contact Resolution - What's the Di…
2021年4月8日
metricnet.com
0:05
FOLLOW FIRST CALL: Save this for home emergencies Minutes matte…
已浏览 55 次1 周前
FacebookFirst Call Restoration
First Response Time (FRT): Calculator, Benchmarks & Ways t…
2022年11月8日
fullview.io
13:17
First Call Resolution (FCR) - Key Considerations for Target Setting
4 个月之前
YouTubeContact Center Knowledge Hub
3:24
How Is FCR Performance Tracked In Service Teams?
2 个月之前
YouTubeCustomer First Leadership
2:30
What Are The Key Drivers Of High FCR In Customer Support? - Cust…
3 个月之前
YouTubeCustomer Support Coach
3:40
What Is a Benchmark for Good First Contact Resolution Rates?
2 个月之前
YouTubeCustomer First Leadership
10:16
First Call Resolution (FCR) - Economic Implications
4 个月之前
YouTubeContact Center Knowledge Hub
Help Desk First Call Resolution | Bernard Marr
2021年7月29日
bernardmarr.com
12:48
ホンダ：ホーネット600！素晴らしいバイク！参考動画
已浏览 17.5万 次2016年3月6日
YouTube二宮祥平ホワイトベース
7:21
Fuji FCR - QA
已浏览 3.4万 次2013年5月9日
YouTubeDicom Solutions
4:23
U.S. Army Reception Battalion
已浏览 65.5万 次2016年5月11日
YouTubeArmy Future Soldier Center
3:15
Preparing a Resolution
已浏览 3.2万 次2017年7月18日
YouTubeScott County
17:26
Wiring an Office Network
已浏览 125.3万 次2015年11月15日
YouTubeNetwork Advisor
7:54
First Contact Resolution | Managing Metrics
已浏览 6087 次2020年8月20日
YouTubeBenchmarkPortal
4:09
FCM's Spacelabs ABPM Application Video - English
已浏览 3.8万 次2021年5月25日
YouTubeFirst-Call Medical, Inc.
3:33
Call Center Management - FCR (First Call Resolution) Overview
已浏览 1.6万 次2010年6月29日
YouTubeCareforCustomers
11:06
Just Stop Looking At Women...
已浏览 45.1万 次2020年1月24日
YouTubeAlexander Grace
27:15
Resolution in Predicate logic
已浏览 3.3万 次2020年10月22日
YouTubeDr. Kavita Oza
5:14
First Order Logic (Solved Problems) - Part 1
已浏览 12万 次2020年9月17日
YouTubeNeso Academy
1:50
Remote Support Collaboration Increases First-Call Resolution
已浏览 1.5万 次2013年12月9日
YouTubeBomgar
6:02
MOCK CALL PRACTICE: Difficult Customer Situation | Interactive S…
已浏览 27.2万 次2018年8月15日
YouTubeRea Ninja
观看更多视频
静态缩略图占位符