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callcentrehelper.com
Typical Roles in a Call Centre – With Job Descriptions
We explore the key roles in a call centre, offering detailed job descriptions for each position and explaining their responsibilities and skills.
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May 28, 2024
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What does a Call Center Agent really do in a day? Here’s a quick breakdown of the core tasks that keep the BPO industry moving—from handling calls to documenting details and collaborating with the team. Whether you're a newbie or a seasoned agent, mastering these basics sets you up for success! #CallCenterLife #BPOJobsPH #DailyTasks #CallCenterAgent #BPOTips #CustomerServicePH #TorchSolutions #BPOIndustry #CareerInBPO #worksmarter | TORCH Solutions | Facebook
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