When you enter your PIN number incorrectly three times, you will be required to enter your PUK number to unblock your phone. Watch the video to learn how you can retrieve this very important number, or read more here: http://bit.do/frWCV | Vodacom

10K views · 162 reactions | If your SIM card is blocked or locked, you'll need a PUK (Personal Unblocking Key) to unlock it. Here's how to retrieve your PUK code: 1. Dial *111# 2. Select option 2: Manage My Account 3. Select option 4: PUK 4. Choose option 1: Retrieve PUK 5. Enter your phone number Remember to keep your PUK code safe and secure to prevent unauthorized access to your account. | Airtel Zambia | Facebook